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Shipping & Returns

1. Free Shipping Policy
We proudly offer free shipping on all footwear orders worldwide.

Free Shipping Coverage:

  • North America: United States & Canada – Free Standard Shipping (5–10 business days)

  • Europe: UK, Germany, France, Italy, Spain, etc. – Free Standard Shipping (7–12 business days)

  • Asia-Pacific: Japan, South Korea, Singapore, Australia, etc. – Free Shipping (6–12 business days)

  • Other Regions: Free shipping is also available, though delivery times may vary

Shipping Disclaimer:
We are not liable for any delays caused by factors beyond our control, including but not limited to customs clearance, severe weather, public holidays, incorrect shipping information, or courier disruptions.
However, we are committed to helping resolve any such issues promptly.

Our Shipping Advantages:

  • Free delivery with tracking

  • Worldwide shipping with reliable carriers

  • Secure packaging to protect your shoes

  • Active customer support for delivery concerns

2. Return Policy – 14-Day Satisfaction Guarantee
You may return eligible items within 14 days of receiving your order, for any reason.

Return Conditions:

  • Items must be unworn, undamaged, and returned with original packaging and tags.

  • Buyer is responsible for return shipping costs.

  • Refunds will be made to the original payment method.

Refund Timeline:

  • Once we receive and inspect your return, refunds are processed within 14 business days.

  • PayPal refunds may take 14–30 days, depending on local financial regulations.

Refund Process:

  1. Contact us at support with your order number and reason for return.

  2. Receive return authorization and shipping instructions.

  3. Send the item back with a trackable shipping method.

  4. Once confirmed, your refund will be issued.

3. Non-Returnable Items
We do not accept returns on:

  • Final sale or clearance footwear

  • Worn, damaged, or used shoes

  • Items returned without original packaging or tags

4. Payment Methods
We accept a variety of secure payment methods, including:

  • Visa, MasterCard, American Express, PayPal, Apple Pay, Google Pay, and more.

5. Currency Support
We support payments in multiple currencies. Prices are shown in your local currency where possible. Your payment will be processed in the selected or corresponding supported currency.